A: Nk'uruganda rukora ibicuruzwa byihariye, ibiciro byacu biratandukanye bitewe n'ibikenewe byihariye, ikiguzi cy'ibikoresho fatizo, n'ingano y'ibicuruzwa bitumijwe. Twandikire utubwire amakuru yawe, maze tuzaguha urutonde rw'ibiciro ruvuguruye cyangwa ibiciro byemewe bijyanye n'ibyo ukeneye.
A: Yego, dukeneye umubare muto w’ibicuruzwa bitumijwe ku bicuruzwa byose mpuzamahanga kugira ngo umusaruro urusheho kuba mwiza. Niba ushaka umubare muto w’ibicuruzwa bishya cyangwa bishya, nyamuneka hamagara itsinda ryacu rishinzwe kugurisha kugira ngo muganire ku mahitamo yacu yo "Kwitegura kohereza" cyangwa politiki yo kugabanya MOQ.
A: Yego rwose! Turakugira inama yo kugerageza ibicuruzwa byacu. Nyamuneka ohereza ubutumwa busobanura ingero ukeneye—byaba ari amavuta yo kwisiga, ibikoresho byo kwita ku ruhu, cyangwa ibikoresho byo kwisiga—kandi tuzabigutegurira.
A: Yego. Turi uruganda rwemewe na GMPC na ISO 22716. Dutanga serivisi zose za OEM/ODM, kandi formula zacu zose zijyanye n'amabwiriza ya EU na FDA (Nta Paraben, Nta Cruelty, Vegan, nibindi). Dushobora gutanga inyandiko za MSDS na COA kuri buri kintu.
A: Ingero: Hafi iminsi 7.
Gutanga umusaruro mwinshi: Muri rusange iminsi 45 (harimo no gupakira) nyuma yo kwakira amafaranga yatanzwe. Igihe cyo gutanga amafaranga gitangira tumaze kubona amafaranga yatanzwe kandi ukabyemera bwa nyuma ku bipimo/ibihangano. Niba ufite igihe ntarengwa cyihutirwa, nyamuneka ubiganireho n'uhagarariye ubucuruzi bwawe; tuzakora uko dushoboye kose kugira ngo duhuze gahunda yawe.
A: Twemera T/T (Kohereza amafaranga muri banki), Western Union, na PayPal. Amategeko Asanzwe: 30% by'amafaranga yo kubitsa mbere y'igihe, na 70% by'amafaranga agomba kwishyurwa ukurikije kopi y'inyandiko y'ubwishingizi (B/L) cyangwa mbere yo kohereza.
A: Dushyigikiye ubuziranenge bw'ibikoresho byacu n'ubukorikori bwacu. Icyo twiyemeje ni ukunyurwa nawe rwose. Twaba dufite garanti cyangwa tutayifite, ni umuco wacu gukemura no gukemura ibibazo byose by'abakiriya vuba kandi mu buryo butagoramye.
A: Yego. Dukoresha uburyo bwo gupakira ibintu byo mu mahanga mu rwego rwo hejuru kugira ngo twizere ko hari umutekano. Ku bintu byihariye, dukoresha uburyo bwihariye bwo gupakira ibintu bishobora guteza akaga cyangwa uburyo bwo gupakira ibintu bugenzurwa n'ubushyuhe (ku bijyanye n'uburyo bwo gupakira ibintu bushobora kwitabwaho n'ubushyuhe). Menya ko ibisabwa mu gupakira ibintu byihariye cyangwa bitari iby'ubuziranenge bishobora gutuma habaho ikiguzi cy'inyongera.
A: Ikiguzi cyo kohereza giterwa n'aho ibicuruzwa bijya, uburemere, ingano, n'uburyo bwo kohereza.
Express: Yihuta cyane ariko ihenze cyane.
Ubwikorezi bwo mu mazi: Igisubizo cyiza ku bicuruzwa binini. Dushobora gutanga ibiciro nyabyo by'ubwikorezi tumaze kumenya amakuru y'ibyo watumije. Twandikire kugira ngo tuguhe ikiguzi.
A: You can send us a message via the inquiry form below each product or on the right side of the website. Alternatively, email us directly at beauty@topfeelgroup.com. We will respond as soon as possible. Please note that due to time zone differences, there might be a slight delay, and we appreciate your patience.